Most product teams build things.

The best ones figure out what's worth building.

I'm Fiona, a product and design strategist helping scaling companies make better decisions before a line of code gets written.

Over 10 years I've worked with 30+ companies as a strategic partner, defining MVPs, shaping investor narratives, and connecting design thinking to business outcomes. I'm currently looking for senior in-house roles where I can go deeper, work on bigger problems, and be part of a team again.

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Product strategy   /   FINTECH

Building the product strategy foundations for a Series A fintech

Keebo were growing fast but needing to sharpen their product direction before approaching investors. I worked across engineering, data, and compliance to build their OKR framework, focus the roadmap, and shape the product narrative for their fundraising.

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Illustrations of the Keebo app - onboarding steps.
Photograph of someone using a macbook. The screen shows search page for Circulate.

PRODUCT DESIGN   /   MARKETPLACE

Reducing buyer uncertainty in a complex B2B marketplace

Circulate's buyers were dropping out at key points in the journey because the product wasn't giving them enough confidence to commit. I led the redesign of search, listings, and checkout, resulting in a 20% improvement in conversion rate and a significant reduction in support queries.

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PRODUCT STRATEGY   /   DESIGN SYSTEMs

Redesigning a booking system to unlock growth and support a fundraising round

PilatesPass needed to onboard new types of users, but their booking flow only supported a single use case. Over nine months I redesigned the system to handle multiple booking types (single classes, subscriptions, and blocks) in a way that could flex as the product grew. The expanded product helped the founders demonstrate traction and secure £300k in investment.

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Photograph of someone using a macbook. The screen shows homepage for PilatesPass.

About Fiona

I'm a product and design strategist based in the UK, with a decade of experience helping founders and product teams figure out what to build and why. I've worked with 30+ companies from early MVP decisions through to scaling products that needed to grow up. I'm currently looking for a senior in-house role where I can go deeper, work on more complex problems, and be part of a team again.

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Profile photo of Fiona Burns